Job ads - united kingdom, hemel hempstead, hertfordshire
if you re looking for a role that offers real pace and variety hollywood bowl group is the place to be. our busy contact centre located in hemel hempstead, hertfordshire takes between 1200 and 3000 calls a day from our customers and 4000+ calls at peak times of the year that s why we need highly motivated individuals who can work as part of our team to ensure that every call is answered quickly and professionally. you ll be selling and advising on our bowling experience to both current and potential customers through incoming and outgoing calls. you ll recognise their needs to generate additional sales and ensure they receive the best offers. as a contact centre advisor you ll need a confident and professional telephone manner and be motivated and enthusiastic to ensure you and your team are achieving and exceeding our targets. as a committed team player you ll be flexible and dedicated at all times and you ll ensure the best customer service is delivered to each and every customer. benefits and rewards as well as a competitive hourly rate you ll also receive the following non-contractual benefits: monthly bonus scheme great incentives throughout peak times free bowling 30% discount on food and drink when visiting with friends and family team member of the month long service awards contributory pension scheme (after a qualifying period) if you re a great communicator and passionate about delivering excellent customer service, hollywood bowl group is definitely the place to be
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