Parts coordinator - united states, shelton
our client, a leader in providing energy emergency services for both commercial and residential clients in connecticut and metro new york is currently seeking a parts coordinator for direct hire. this is an on-site role with great benefits. apply today for immediate consideration.
parts coordinator
scope
the scope of the fulfillment group includes all logistical movement, pricing / buying / stocking / special or expedited ordering, for direct purchases and related supplies needed. this position reports to the fulfillment manager and is an hourly, full-time position. the responsibility is to ensure all customer requests (internal or external) are identified and addressed in a prompt, accurate, and professional manner with the end customer always in mind.
responsibilities
· physically pull & electronically transfer parts needed for service techs
· provide customers with accurate pricing & availability
· document inventory shortages, communicate to fulfillment manager
· maintain customer account information (shipping address, bill to address, etc.)
· monitor & maintain technician vehicle parts stocking level for required parts
· research and source parts according to otc/internal customer needs
· procure vehicle and equipment parts for maintenance work conducted by hpe technicians on service vehicles (wipers, air/oil filters, batteries, head/tail lamps, etc.) to help keep technician vehicles safe, compliant and reliable.
· ensure removal of old/waste inventory from facility (battery cores, waste oil pickup) occurs
· procure vehicle and equipment parts for maintenance work technicians on service vehicles (wipers, air/oil filters, batteries, head/tail lamps, etc.)
· greet customers
· can follow processes and instructions with minimal supervision
· answer phone and emails per slas
· shipment of parts per slas
· physically pull & electronically transfer parts needed for service techs for scheduled and unscheduled jobs as well as otc customer orders.
· automatically-fulfill technician parts and supplies based on restock request
· inspect, coordinate delivery, and receive purchased parts/supplies (and rental/sales/warranty cores) into inventory the same day as they are delivered to warehouse. initiate carrier claims where inspection of received goods show damage and work with fulfillment manager to ensure proper evidence is collected to support claims.
· support warranty process for otc parts sales
· support service technician parts tag / return receipt and factory returns / disposal process
· process transactions to enable invoicing and transfers of all goods in fulfillment department’s control daily.
· maintain technician common tool crib check-in/check-out procedure, related supplies
· fulfill monthly/biweekly stock orders for branches
· duties as needed by the fulfillment manager
physical demands
· handling of normal stock will include lifting or carrying parts in excess of 60 lbs. regularly.
· majority of lifting and carrying will involve parts between 5 and 60 lbs., forklift and dolly use for items weighing over 60 lbs. and/or bulk packed or needing to be moved more than 50 feet.
· may be standing for up to 8 hours a day
environmental / atmospheric conditions
· inside/outside conditions, varied temperature changes, minimal chemical hazards, vibration, dust, vehicle, and engine noise
qualifications and education requirements
· positive attitude
· ms office experience – intermediate excel experience a must
· good communication skills
· ability to work on feet for up to 8 hours a day and carry loads up to 80 pounds safely
· ability to work independently and multitask.
· prior experience working in a warehouse a plus
· ability to learn how to operate a forklift (current forklift certification a plus)
if you are qualified and interested, please click apply now and upload your most current resume or you may email your resume to our recruiter, shirell chatman shirell.chatman@adeccona.com. please include the job title in the subject line of your email.
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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