وظيفة تقنية معلومات - saudi arabia, riyadh

Job description:we are looking for an outstanding employee in computer repair, wire and cable installation, user and desktop support (hardware and software), help desk, and data management. performs a variety of complex it support duties to ensure the smooth delivery of technology services. monitors, operates, coordinates, assists and trains others in the operation of computer hardware, software and peripherals in order to achieve the desired result. uses computer equipment, software, and diagnostic tools to perform a wide range of customer assistance and handling of production tasks, equipment maintenance and repair, and computer operations tasks. works independently with minimal supervision and may assist in training, scheduling and distributing the work of employees and temporary workers. supervisor updates on projects status and technical issues. exercises judgment and creativity in choosing and applying procedures correctly, and determines when to refer problems to supervisor or next level of support.typical duties:skills1.provide technical support in the use of personal computers, specialized software and technology for mainframes, operating a multi-platform environment or a complex computer environment, or monitoring production scheduling, execution, and successful completion of production jobs.2.setting up and configuring desktop computers, peripherals, and accounts that determine the level of security.3. install software and install and repair hardware and peripherals.4. test programs.5. troubleshoot and diagnose issues, implement corrective action procedures, and/or escalate to other technical resources as appropriate.6. acts as a technical resource for the unit.7. maintains, updates, or creates systems, databases, and web pages using web tools. enhanced frontend for the user within specified guidelines.8. manages user accounts.9. designs and produces moderately complex reports

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