Customer service specialist - united arab emirates, dubai
We are looking for full time customer service staff for a customer facing role in the retail industry. the points below are there to describe the daily role of the job being offered:to gauge customer requirements to offer the perfect solution through fruitful interaction.ensure resolving doubts and queries of customers by providing accurate and suitable information within a short timeframe.collaborate with the manager to stay informed about changes in company rules and new projects.to be able to troubleshoot and resolve product issues and customer concerns.to be able to make the customers personal journey as smooth and comfortable as possible.skillsprior work exposure in the customer support and service field.adept in addressing customer questions through effective conversation.portraying impressive communication and interpersonal skills with good command of professional vocabulary.experience in pos use.experience with cash and card transactions.strong communication skills.fluent english speakers only.to have a friendly and approachable persona.to have experience with and be confident with face to face interactions.
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