Call center representative - saudi arabia, albaha

Call center agent.job discerption: a call center representative or agent helps customers with their questions and addresses issues regarding products or services. they are responsible for providing support from start to finish to resolve customer inquiries or concernsresponsibilities:identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.keep records of all conversations in our call center database in a comprehensible way.skillsrequirements:strong phone and verbal communication skills along with active listeningcustomer focus and adaptability to different personality typesability to multi-task, set priorities and manage time effectively.high school degree

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