Call center representative - united arab emirates, dubai
Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.provide accurate information to the caller, catering to all the necessary inquiries.keep the customer interested in the features and utility of a product through effective telephonic communication.develop long-term contacts through qualitative telephonic discussions and conversations.keep records of all conversations in our call center database in a comprehensible way.address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.skillsprior exposure to working in a call center or customer service support profile.adept in handling different functions of the telephone along with fluent spoken skills.showing high efficiency along with handling several tasks in the daily routine.fluent command of computer technologies and basic operations for conducting the assigned tasks productively.refined communication skills with an ability to persuade customers.flexibility and openness to innovation and improvement.
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