Officer - employee care - united arab emirates, dubai
Our client is into metals & minerals industry. they are now looking for an officer- employee care to join them. roles & responsibilities monitors day-to-day operations assigned for employee care centre to ensure compliance with the established standards and procedures.review teams’ daily performance using ticketing & webex applicationoversees the handling of customer-related issues from inception till resolutiondrives customer satisfaction by pro-actively developing tools and resources to resolve issues and complaints.complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.skills preferenceimmediate joiner is preferredminimum of 2-4 years of experience in a similar roleexcellent interpersonal negotiation skills and written and spoken englishexperience in robotic process automationqualifications:masters in human resourceworking experience in sap success factorbenefits:medical insuranceemployment visa
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