Maintenance coordinator - saudi arabia, saudi arabia

Maintenance coordinator i real estate i al futtaim engineeringoverview of the role:the maintenance coordinator shall be thoroughly knowledgeable about the business products and services to satisfy existing and new customers. he will attend inquiries and assist fmc or building owner clients regarding their requirements. this position will serve as the link between the organization and the customer for the benefit of mutual interest. he will be accountable for reporting and providing solutions/services to the clients in line with the business needs and update management with weekly reports. what you will do:responsible for:identify and target new customers with opportunities for tpm projectsthe role is also responsible for supporting business to improve profitability, growing the business, and delivering high-quality customer serviceability to manage every element (including but not limited to preparation/submission of qc reports, amc and repair quotations, negotiation) of the services on an individual levelprepare monthly/weekly schedule and action plan in accordance with the business need and share reports or logs with the management accordingly.establish and grow relationships with strategic customers.hands on experience in making reports and analysis in ms excelresponsible for driving accountability in meeting contract requirements and ensuring delivered quality and customer satisfaction through proper follow-upskillsrequired skills to be successful:job-specific skills:establish and grow relationships with strategic customers.support business to improve profitability, growing the business, and delivering high-quality customer service.maintaining customer quality assurance; emphasis on safety, managing the expenditure of labor, materials and other assets.directing the performance of field maintenance and contractual service operationspreparation/submission of qc reports, amc and repair quotations of the services on an individual level.improving efficiencies, managing route schedules and callback rates. what equips you for the role:miniumum qualifications and knowledge:engineering degree or equivalent minimum experience:2+ years of elevator industry experience is required; field experience is preferred.candidates must have excellent communication skills and be able to work in a highly team-oriented and dynamic environment.self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must.candidates must have strong computer skills.

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