Sales manager - united arab emirates, dubai

Sales manager | al futtaim automotive | electric mobility | riyadhoverview of the role:the sales manager is responsible in managing the sales functions for the assigned specific portfolio by executing sales strategies. ensure that the sales team adheres to the company mission, vision, and values by monitoring the application of standard operating procedures.  what you will do:   supervises daily performance of sales team by following up on vehicle sales achievements and value-added products, moreover, taking part in non-regular transactions during peak season to ensure the required sales target is achievedmanage sales teams to achieve pre-determined operational targets by providing and analysing business plans to meet operation targets determined by the managementmonitor and evaluate the sales team performance to ensure that the specific portfolios of business performances are met by taking corrective action in conjunction with the centre management, whenever requiredresponsible for ensuring sales processes are efficient and customer complaints are managed by promoting standard sales procedures to the sales team membersaddress customer complaints that require support to the sales executive to maintain customer satisfaction and achieve customer engagement targetscoach sales team members to deliver a consistent standard of customer care, while taking actions to develop individuals for future growth within the organizationsupervises the sales team activities to ensure that all activities are carried out as per the company’s policies and procedures through effective communication and monitoring.ensure business process standards are maintained, including the monitoring of customer data capture and accuracy at all point of salesmeet with the sales team to update on product knowledge and infrastructure through regular discussion and sharing information to enhance sales team confidence and performancemanage documentation and legal government relation matters pertaining to the sales function by adhering to the prescribed government rules and procedures to minimize legal implications to the businessskillsrequired skills to be successful:bachelor’s degree or equivalentminimum of 3 years experience in a client-oriented retail luxury environment minimum of 3 years experience in leadership and people managementthis role will require a valid driving license, an acceptable safe driving record, and the ability to work evenings and weekends. about the team:this role will be reporting to the dealer principal and you will manage a high growth mindset team.  what equips you for the role:customer (guest) and personal service: this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionbasic knowledge of business and management principles involved in resource allocation, and coordination of people and resourcesadministration and management: basic knowledge of business and management principles involved in resource allocation, and coordination of people and resourcessales and marketing: basic knowledge of principles and methods for promoting and selling products or services. this includes basic marketing strategy and sales techniques, product demonstration and sales control systemsfinancial and accounting: general knowledge of accounting and financial principles and procedurestime management: managing one's own time and the time of othersmonitoring: monitoring/assessing performance of oneself, other individuals, or organizations to make improvements or take corrective actionactive learning: understanding the implications of new information for both current and future problem-solving and decision-makingcomputer skills: job requires the knowledge in worksheets, word processing, presentation, and database management.

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