Call center agent - united arab emirates, dubai
Manage inbound and outbound calls in a timely manner.identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives provide information to the customer about our products and create lead using proper lead type.contribute to the company's growth by improving the number of connections using pleasant and informative conversations.maintain necessary call log details using the latest technology available in the company's cloud or digital database.enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.skillsexpertise in working as a call center professional in a professional agency or bpo.adept in handling different functions of the telephone along with fluent spoken skills.showing high efficiency along with handling several tasks in the daily routine.strong command of handling relevant computer operation activities to boost overall work productivity.polished convincing and negotiations skills.ready to adapt and elevate existing skills based on improvement feedback.
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