Customer service officer - united arab emirates, dubai
Gauge client requirements to offer the perfect solution through fruitful interaction.utilize available resources to offer precise information in a clear and concise manner.ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.understand client requirements to identify and resolve any shortcomings or flaws in a product.skillsprevious association with a company in the role of a customer service executive or representative.conversant with the utility of crm software and other digital solutions that enhance the company's services.adept in addressing client questions through effective telephonic conversation.excellent communication and presentation skills.a skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.well-versed in handling digital tools and modern computer hardware.
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