Maintenance technician - saudi arabia, riyadh
Position summary: support and maintain data processing and display, vtc and communications hardware. this includes installing, configuring, diagnosing, repairing and upgrading all corporate hardware and equipment while ensuring its optimal performance. also troubleshoot problem areas in a timely and accurate manner, and provide end user training and assistance where required. principal responsibilities: • troubleshooting, installation, repair, problem diagnosis, and implementation.• assists in the processes, by which requests and inquiries related to hardware, local area networks, and wide area networks, host systems communications are received, screened, prioritized, and resolved.• assistance, installations, and general maintenance; logs calls and takes appropriate action to ensure a satisfactory response with acceptable time frames for the user community; provides management and status reports on all requests. • performs other related duties as required. skills:• ability to diagnose and repair equipment; operate and have a sound technical understanding of a wide variety of personal computing equipment and software• follow manuals and read complicated instructions; understand and carry out oral and written instructions• communicate effectively in written and oral form• basic understanding of electrical safety procedure. skills education/qualifications:• technical diploma in computer hardware technology.• minimum 3 years' experience in a hardware support capacity
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