Customer service representative - united arab emirates, dubai
Gauge client requirements to offer the perfect solution through fruitful interaction.utilize available resources to offer precise information in a clear and concise manner.handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.compile in-depth data of each customer in a segregated database containing detailed info about each interaction.stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.understand client requirements to identify and resolve any shortcomings or flaws in a product.skillsskilled professional with a decent understanding of solving customer problems to offer appropriate solutions.adept in using customer relationship management software to offer the best client services.adept in addressing client questions through effective telephonic conversation.portraying impressive communication and interpersonal skills with good command of professional vocabulary.a skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.well-versed in handling digital tools and modern computer hardware.
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