It help desk - united arab emirates, dubai
Adhere to service management process & service level agreement .facilitating the end user in troubleshooting it hardware and software issues.comply with the itil process for service-oriented management and agreement activities.facilitating the proper installment of hardware upgrades and associated activities.skillsskilled in remotely installing, upgrading, troubleshooting, and repairing (at the component level) any of the personal computers.well-versed in deploying customized images of os for the purpose of enabling a rapid computer setup.adept in fault-finding and offering solutions to mobile software on ios, windows, and android platforms.adept in attending to remotely installing, upgrading, and repairing requests of individual computer parts.
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