E-commerce operations manager - amazon marketplace - shopify - ebay and others - united arab emirates, abu dhabi

Job description:we seek an experienced ecommerce manager to oversee and optimize our online sales channels. the ideal candidate will have a strong background in setting up and managing order fulfillment, marketing strategies, and inventory management across various marketplaces, including amazon, shopify, and ebay. this role requires a proactive and strategic individual who can drive sales growth, enhance customer experiences, and streamline operational processes within our ecommerce department.key responsibilities:1. **e-commerce management:**  - oversee the day-to-day operations of our online store on shopify, ensuring product listings are up-to-date, inventory levels are accurate, and orders are processed efficiently.  - manage our presence on various marketplaces such as amazon and ebay, including optimizing product listings, monitoring sales performance, and implementing strategies to increase visibility and sales.2. **data entry and analysis:**  - utilize ms excel to analyze sales data, track inventory levels, and create reports to support business decisions.  - monitor key performance indicators (kpis) such as sales trends, conversion rates, and customer feedback to identify areas for improvement and optimization.3. **customer service:**  - respond promptly and professionally to customer inquiries via email, phone, and chat, providing exceptional customer service to resolve issues and ensure customer satisfaction.  - proactively engage with customers to address concerns or questions and seek feedback to continuously improve the online shopping experience.if you meet the qualifications and are interested in joining our dynamic team, please submit your resume along with a cover letter outlining your relevant experience and why you are the ideal candidate for this position. we look forward to hearing from you!skills- proficiency in ms excel is a must, as well as advanced skills in data analysis and reporting.- a minimum of 3 years of experience in a similar role, preferably within an e-commerce or online business environment.- strong understanding of e-commerce operations, including product management, order fulfillment processes, and inventory management.- excellent communication skills and the ability to interact professionally with customers and colleagues.- highly organized with strong attention to detail and the ability to multitask in a fast-paced environment.a bachelor's degree in business administration, marketing, or a related field is preferred.

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