Trainer - united arab emirates, dubai
Trainer for uae national- dubaijob descriptionthe primary responsibility of this role is to identify training needs for the uae national employees, develop comprehensive training plans, and impart training, implement effective training programs to enhance the skills, productivity, and quality of work of our emirati staff. what you will do:conduct regular assessments to identify training needs for emiratis and identify skill gapsanalyse performance metrics and feedback to determine specific areas for improvementdesign and deliver comprehensive induction programs to equip new employees with the necessary knowledge and skillsprovide ongoing training on product knowledge, underwriting and claims handlingdesign training modules for customer service, telephone effectiveness operations, and client handlingassess emirati and support in their career development through personalized coaching and guidancemonitor and evaluate the effectiveness of training programs, making necessary adjustments for continuous improvement. ensure accurate and up-to-date maintenance of training records for compliance and reporting purposesensure accurate and up-to-date maintenance of training records for compliance and reporting purposesclosely coordinate with training agencies on requirements and developmentcreate engaging and effective training content for various programsskillsrequired skills to be successful:outstanding written and oral communication in arabic & englishstrong interpersonal skills & analytical skills with high customer service orientationexcellent insurance sales trainingexcellent training skillsexcellent dynamic personality with good communication skillsexcellent presentation skills what equips you for the role:bachelor’s degree (hr business administration)5to 7 years’ experience in a progressive organization (including a minimum of 3 years of experience as trainer) with similar job responsibilitiesknowledge on general insurance and other lines of businesssales techniques and motivation of emirati will be preferable additional quality
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