Call center agent with fintech experience - united arab emirates, dubai
Call center agent with fintech experience requiredmanage inbound and outbound calls in a timely manner.analyze client requirements and offer the best possible solution or information.keep the customer interested in the features and utility of a product through effective telephonic communication.contribute to the company's growth by improving the number of connections using pleasant and informative conversations.keep records of all conversations in our call center database in a comprehensible way.enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.skillsexpertise in working as a call center professional in a professional agency fintech experience must requiredadept in handling different functions of the telephone along with fluent spoken skills.a passionate individual with the potential to handle multiple activities while attending a call simultaneously.proficient in using modern communication tools and software for facilitating formal routine processes.refined communication skills with an ability to persuade customers.ready to adapt and elevate existing skills based on improvement feedback.
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