Customer service representative - united arab emirates, dubai
Gauge client requirements to offer the perfect solution through fruitful interaction.provide accurate, valid and complete information by using the right methods/tools.ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.create a concise report on client interaction to facilitate a swift decision-making process.collaborate with the managers to stay informed about changes in company rules and new projects.understand client requirements to identify and resolve any shortcomings or flaws in a product.skillsskilled professional with a decent understanding of solving customer problems to offer appropriate solutions.knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.good listening skills with fluent communication to address all concerns and doubts of the customers.portraying impressive communication and interpersonal skills with good command of professional vocabulary.good time management and organizational skills that contribute to a rise in overall productivity.fluent in operating the latest computer software and online tools.
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