Call center agent - saudi arabia, riyadh
Attend and manage formal calls and provide accurate and concise information without any delay.identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives provide information to the customer about our products and create lead using proper lead type.contribute to the company's growth by improving the number of connections using pleasant and informative conversations.keep records of all conversations in our call center database in a comprehensible way.address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.skillsprior exposure to working in a call center or customer service support profile.adept in handling different functions of the telephone along with fluent spoken skills.a passionate individual with the potential to handle multiple activities while attending a call simultaneously.strong command of handling relevant computer operation activities to boost overall work productivity.refined communication skills with an ability to persuade customers.flexibility and openness to innovation and improvement.
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