Cashier - united arab emirates, dubai
Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.interact with the senior management to understand updated organizational policies and new products.troubleshoot and resolve product issues and concerns.skillsprevious association with a company in the role of a customer service executive or representative.knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.good listening skills with fluent communication to address all concerns and doubts of the customers.portraying impressive communication and interpersonal skills with good command of professional vocabulary.good time management and organizational skills that contribute to a rise in overall productivity.fluent in operating the latest computer software and online tools.
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