Group operations director - united arab emirates, dubai

About us: we are a leading logistics company based in dubai, specializing in comprehensive port-to-port and door-to-door logistics solutions through air, sea, and land freight. our fast-growing and dynamic team of approximately 100 employees is spread across various geographical locations. with active owner involvement, our decision-making process is swift and adaptable, offering an agile environment where innovative ideas and proactive attitudes can flourish. the opportunity:we are seeking a seasoned group operations director to join our executive team. this pivotal role involves managing our day-to-day operations, streamlining processes across departments, and driving operational excellence to support our growth. reporting directly to our board of directors, the successful candidate will play a crucial role in shaping our operational strategy and ensuring our operations are efficient, cost-effective, and aligned with our business goals.skillskey responsibilities:- develop and implement efficient operational processes, fostering seamless coordination among operations, logistics, and warehouse departments.- enhance inter-departmental collaboration, setting priorities to optimize resource allocation.- design and monitor key performance indicators (kpis) for each department, assessing the effectiveness and efficiency of our operations.- work closely with department heads to identify and implement opportunities for operational improvements.- drive the automation of processes to minimize manual inputs and reduce error rates.- strategically reduce costs without compromising service quality.- regularly report to the board of directors, providing insights and recommendations for continuous improvement.- support the implementation of new strategies and business development initiatives from an operational perspective.- collaborate with the it team to leverage technology in automating and optimizing processes.- ensure high service levels are maintained and continually enhanced. what we’re looking for:- proven experience in operational leadership, preferably within the logistics sector.- a track record of developing and implementing effective procedures and kpis across multiple departments.- ability to thrive in a fast-paced and results-oriented environment.- strong analytical skills and a data-driven mindset.- excellent communication skills, with the ability to engage effectively across all levels of the organization.- high level of emotional intelligence, with a knack for navigating complex stakeholder relationships and finding compromise.- familiarity with it solutions and their application in process optimization.- a proactive and autonomous approach, with a commitment to continuous improvement. why join us:this is an exceptional opportunity to play a key role in a fast-paced, innovative environment where your contributions will have a direct impact on our operational success and growth. we offer a flexible and supportive work environment, where dynamic decision-making and innovative ideas are not just encouraged but expected. if you are a strategic thinker with a passion for excellence and a deep understanding of the logistics industry, we would love to hear from you.

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