Call center agent - united arab emirates, dubai
Deal with the organization's telephonic conversations with utmost diligence and punctuality.analyze client requirements and offer the best possible solution or information.explain all the essential details of the organization's products and services to captivate the customer's attention.take the initiative to build fruitful connections through fluent and engaging communication.maintain necessary call log details using the latest technology available in the company's cloud or digital database.address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.skillsexpertise in working as a call center professional in a professional agency or bpo.efficient in communicating clearly with the caller by following appropriate telephonic etiquette.adroit multi-tasker with an ability to note important pointers while attending a vital customer call.strong command of handling relevant computer operation activities to boost overall work productivity.refined communication skills with an ability to persuade customers.ready to adapt and elevate existing skills based on improvement feedback.
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