Call center agent -reservation - united arab emirates, dubai

Roles & responsibilities:handle many inbound and outbound calls to customers and clients managing room reservationsidentify the needs of customers, resolve issues, and provide solutions.upsell other products wherever possible.ensure you follow the customer service script provided by the company for uniformity.also, be well-read on company policies and the website for faqs or policy-related answers.skillspreference:immediate joinersage limit – 35 yearsexperience in managing reservations in hospitality or travel industry preferredqualifications:high school diploma or similarmin 1-year experience in call centergood communication skills in english and arabic (bilinguals preferred)benefits:medical insurancevisa

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