Customer service representative - united arab emirates, dubai
Identify and assess customers’ needs to achieve satisfaction.offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.keep records of customer interactions, process customer accounts and file documents.stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.understand client requirements to identify and resolve any shortcomings or flaws in a product.skillsproven customer support experience.familiarity with crm systems and practices.adept in addressing client questions through effective telephonic conversation.commendable presentation skills to convey important points to the audience effectively.good time management and organizational skills that contribute to a rise in overall productivity.fluent in operating the latest computer software and online tools.
Apply to this job now Report abuse