Pdi supervisor - saudi arabia, dammam
Overview of the role:ensure pdi centre is focused on highest standards for associates & customer engagement, sustains high quality production & process standards & maintains benchmark, achieves sales target in proportion to vehicle sales. ensure pdi centre follows sop & adheres to company agreed sla, kaizen initiatives in pdi centre is implemented, improved & sustained, hsse & brand standards in pdi centre are always maintained. what you will do: • ensure pdi & ppo operations function with highest standards, maximize output &minimize work interruption to meet sales demand. • ensure sop is always followed in all sections of pdi & ppo.• ensure 5s & kaizen initiatives are implemented & sustained.• ensure wip control through daily monitor.• ensure associate engagement is improved through effective impact plan & action. sustain impact plan actions. • focus on staff development & relevant training needs are supported & facilitated through aaa & af group trainings as required. • ensure teamwork & performance-oriented culture amongst associates.• ensure financial targets are achieved and are in proportion to the vehicle sales & workload in pdi & ppo.• always ensure compliance with hsse standards.• always ensure compliance with brand standards.• ensure flawless pdi parts operation.skillsrequired skills to be successful:• ability to train and coach, build relationships, and structure time wisely in a fast paced ev environment• maintain fair, consistent set of standards• goal driven• provide outstanding customer service about the team:this role will be reporting directly to the manager wherein you will be dealing directly with different stakeholders across the organization. what equips you for the role:• mechanical engineering or automobile engineering• minimum 5 years’ experience in supervisory or managerial position in dealership service or dealership pdi centre
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