Functional consultant – microsoft d365 - saudi arabia, dhahran al janoub
Functional consultant – microsoft d365 sales, customer service technical with team lead experience· require a strong microsoft dynamics 365 sales, customer service consultant with · 10+ years of crm experience & should have been as a business analyst for at least 5 ms dynamics 365 sales, customer service / crm implementations.· must have driven business discussions/workshops and should have worked on crm functional design covering functionalities like customer management, contact management, activities, opportunities, etc. · must have provided high level solution to business & driven the solution workshops. · must have knowledge of co-ordination between among different teams like development, qa, etc.· should have given training to business users on functionality being rolled out · should have worked in the sfa & field sales execution implementation of crm. · should have deep understanding of multiple industry domains.· must have strong communication skills and be comfortable in leasing with stakeholders independently· ability to establish priorities, work independently and lead development of dynamics crm solution skillsfunctional consultant – microsoft d365
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