Call center agent - united arab emirates, dubai
Deal with the organization's telephonic conversations with utmost diligence and punctuality.identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives provide information to the customer about our products and create lead using proper lead type.contribute to the company's growth by improving the number of connections using pleasant and informative conversations.maintain necessary call log details using the latest technology available in the company's cloud or digital database.provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.skillsproven track record of handling all the duties and responsibilities of a call center agent or associate.efficient in communicating clearly with the caller by following appropriate telephonic etiquette.adroit multi-tasker with an ability to note important pointers while attending a vital customer call.fluent command of computer technologies and basic operations for conducting the assigned tasks productively.smart communicator with the potential to elaborate practical advantages of the company's products.portraying a positive outlook towards suggestions from the management related to required improvements.
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