Reception manager - united arab emirates, dubai
What you will doprovide supervisory management for all service advisors, leading a reception team to maintain professionalism and efficiency.cultivate a customer-centric environment by promoting excellent customer service values and ensuring customer satisfaction.ensure accurate flow of customer and vehicle information, guaranteeing vehicles are fixed right the first time and delivered as promised.uphold departmental procedures and promote a clean, safe, and customer-centric environment.track the financial performance of each direct employee responsible for selling labor hours and other sales. about the teamreporting to the aftersales manager, you'll be part of a bustling workshop environment, liaising with the workshop team and providing assistance to other departments and customers. skillsrequired skills to be successfulminimum 2-3 years of experience as a reception supervisor in the automotive industry.proven track record of effectively managing day-to-day operations and supervising a teamproficiency in ms office; sap knowledge is an added advantage.fluency in arabic is a plus.what equips you for the roledegree in mechanical engineering or related technical automotive field.recent experience as a reception supervisor or manager in the automotive industry.effective communication skills and strong supervisory competence.ability to lead changes in the workplace and drive results.problem-solving and leadership abilities with a knack for driving positive changes
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