Call center executive - united arab emirates, dubai
Attend and manage formal calls and provide accurate and concise information without any delay.assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.develop long-term contacts through qualitative telephonic discussions and conversations.manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.skillsexpertise in working as a call center professional in a professional agency or bpo.efficient in communicating clearly with the caller by following appropriate telephonic etiquette.a passionate individual with the potential to handle multiple activities while attending a call simultaneously.proficient in using modern communication tools and software for facilitating formal routine processes.polished convincing and negotiations skills.exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
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