Customer service representative - united arab emirates, dubai
Identify and assess customers’ needs to achieve satisfaction.provide accurate, valid and complete information by using the right methods/tools.adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.create a concise report on client interaction to facilitate a swift decision-making process.stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.identify practical challenges in a project to rectify the issues for final delivery.skillsprior work exposure in the field of customer support and service.familiarity with crm systems and practices.strong phone handling skills and active listening.excellent communication and presentation skills.ability to multi-task, prioritize, and manage time effectively. excellent computer skills.
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