Holiday homes operations manager - united arab emirates, dubai
We are looking for an operations manager with a minimum of 2 years of experience in the dubai holiday home market. the ideal candidate will have a deep understanding of the local market, regulations, and customer expectations, and will be responsible for overseeing and improving all aspects of our holiday home operations.skills1) property management: managing the entire portfolio of holiday homes, ensuring they are well-maintained, clean, and in excellent condition. this includes overseeing housekeeping, maintenance, and property inspections.2) guest services: ensuring exceptional guest experiences by maintaining high-quality customer service standards. handling guest inquiries, requests, and complaints promptly and professionally.3) reservation management: overseeing the reservation and booking process to optimize occupancy rates and revenue. this includes pricing strategies, inventory management, and coordination with reservation teams.4) financial management: managing the financial aspects of the holiday home operation, including budgeting, cost control, revenue management, and financial reporting.5) team leadership: leading and managing teams responsible for various aspects of operations, such as housekeeping, maintenance, reservations, and guest services. this includes hiring, training, and performance management.6) quality control: ensuring that all holiday homes meet established quality standards, including cleanliness, safety, and adherence to company policies and regulations.7) vendor and supplier relations: managing relationships with suppliers, contractors, and service providers to ensure the timely delivery of goods and services required for property management.8) compliance and regulations: ensuring compliance with local regulations, health and safety standards, and industry best practices. implementing and updating operational policies and procedures as needed.9) technology and systems: utilizing property management systems and technology tools to streamline operations, enhance guest experiences, and improve efficiency.10) marketing and promotion: collaborating with marketing teams to promote holiday home properties, increase bookings, and enhance
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