Sales manager - riyadh - saudi arabia, riyadh

Objective: achieve and strive to exceed all targets and sales objectives through a well-developed and motivated sales teamensure the sales team have full knowledge and understanding of product, promotional and marketing activities, and communicate visions and goals to staff by planning and preparing thoroughly for the daily sales meetingensure departments are adequately staffed in order to achieve departmental objectivesconduct a detailed induction with all new sales personnel, and continue to monitor achievements and review individual's performance through the company's development review processtake a pro-active interest in training and developing team members, developing skills to support improvements in job performance and to aid career advancementdelegate responsibilities to appropriate personnel and monitor progress to ensure the task is completed as directed objective:  work with the brand manager to formulate policies and procedures to achieve maximum profitability from vehicles, finance, insurance and accessory salesdevelop strategies, objectives and action plans to increase business and ensure maximum profitability and volume sales targets are achieved and exceededidentify clearly the area of marketing responsibility and ensure relevant knowledge of demographics, using information available from the manufacturerplan, oversee and monitor the completion and success of sales campaigns, advertising and promotional activities to maximise car and extras sales and also create and maintain a positive and professional image of the retaileranalyse current procedures to identify opportunities for improvementsbuild a strong rapport with financial institutions and other relevant businesses objective:  maximize sales and profitability through satisfaction and retention of customersensure appropriate letters are sent to all customers to establish long-term marketing objectives and that all communication to the customer is clearly comprehensible and fully explainedreceive customers promptly and courteously at all times in accordance with manufacturer's quality programmework to constantly improve the quality of customer service, in accordance with manufacturer guidelines and the cem surveyconsult with customers to establish their needs and continue to maintain good relationships with customers by meeting and exceeding their expectationshandle dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed objective:  help retailer to achieve industry-leading standards of process efficiency and cost controldevelop and maintain good working relationships with all dealership personnel, operating a ‘share best practice' policy, as well as representatives and staff of manufacturermonitor sales performance against current goals and targets, ensuring new and used stock levels are sufficient to meet projected salesmonitor and control departmental administration and procedures, to determine operating efficiency and expenditure within budgetundertake all other duties and responsibilities as requested by the brand managerdisplay all point of sale and advertising literature as directed by the manufacturer objective: ensure departmental compliance with company policies and industry guidelinesensure the correct handling of all cheque and cash transactions, compliant with company policyoperate within the law at all timesadhere strictly to trade plate regulationsensure all health and safety legislation and internal procedures are followedoperate at all times within company policyskillspersonal qualificationsempathy and toleranceethical appearanceteam playercommunication skillspro-active approacheducation:minimum gcse in maths and englishexperienceprevious technical / service experience desirablecomputer skills, including experience of operating word processing and database packages, email and internetproven track record in delivering excellent customer service

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