Customer service agent - united arab emirates, dubai
Understand the demand of consumers to provide timely service and solutions.provide accurate, valid and complete information by using the right methods/tools.adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.create a concise report on client interaction to facilitate a swift decision-making process.collaborate with the managers to stay informed about changes in company rules and new projects.identify practical challenges in a project to rectify the issues for final delivery.skillsprevious association with a company in the role of a customer service executive or representative.adept in using customer relationship management software to offer the best client services.adept in addressing client questions through effective telephonic conversation.commendable presentation skills to convey important points to the audience effectively.a skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.fluent in operating the latest computer software and online tools.
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