Call center agent - united arab emirates, dubai
Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.analyze client requirements and offer the best possible solution or information.keep the customer interested in the features and utility of a product through effective telephonic communication.build sustainable relationships and engage customers by taking the extra mile.keep records of all conversations in our call center database in a comprehensible way.offer optimum call support service by initiating conversations in a respectful and welcoming tone.skillsprior exposure to working in a call center or customer service support profile.efficient in communicating clearly with the caller by following appropriate telephonic etiquette.ability to multi-task.fluent command of computer technologies and basic operations for conducting the assigned tasks productively.refined communication skills with an ability to persuade customers.flexibility and openness to innovation and improvement.
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