Assistant boutique manager - saudi arabia, riyadh

Scope of work • assist in the management and operation of the entire boutique • achievement of overall sales target/budgets • crm: manage and guarantee excellent customer service • stock control: adequate ordering, inventory check in/out and storage • control of merchandising, display, and adequate pricing • staff planning, management, and training • maintaining awareness of all promotions and advertisements • performance in-depth analysis (weekly/monthly/quarterly reporting) • guarantee a well-maintained boutique job accountabilities • coordination with the merchandising team to ensure proper display as per company standards • inventory control (apply fifo, & standard storage conditions) • minimize wastage, product damage • manage all administrative work: attendance, leaves, weekly reports, feedback forms, etc. • coordinates with the boutique manager to comply with the monthly targets• monitor/handle cash & credit sales, deposits and avoid any discrepancies • ensure proper communication flow as per sop • managing the monthly inventory process • assure smooth boutique opening/closing procedure • monitor the product's shelf life & notify line manger 3 months prior to expiry date • to identify in conjunction with management, market needs and trends • participates in public relations activities, sales calls and other promotional activities designed at enhancing the image and profitability of the outlet and the company. • manage customer database, acquire new clients/corporate customers • ensuring employees are following and practicing the customer journey, training manuals and sop’s • constantly strives to increase sales in order to improve boutique revenue • to provide creative ideas to enhance current practices & sop’s • full awareness of the bateel brand/concept/competitors in order to promote the brand towards customers • to ensure that all employees have a complete understanding of and adhere to the company’s policy and procedures • to coordinate with the training department on training requirements • to conduct employee performance appraisals for all retail employees to review their general performance, discuss existing performance and areas for improvement using kpis. • to have a good knowledge of the system in use, cash handling and any transaction for the daily operation and trouble shooting • knowledge of all the equipment’s in your respective outlet; how to operate them and who to call in case of emergency.  skillskey competencies & skills: • excellent customer service and interpersonal skills • in-depth product and market knowledge • analytical and problem-solving ability • advanced computer skills (ms office, nav etc.) • time management• self-disciplined, intelligent, responsible and presentable • positive, enthusiastic, self-motivated, innovative, team player and leader • honest, trust-worthy, flexible people excellence (internal/external customer engagement and relationship management): • to create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty and desire to support others. • to display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures. • to display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel. • continuously develop own skills by attending all required training courses and maintaining an up to date knowledge of products, services, systems and work processes

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