Customer service representative - united arab emirates, dubai
Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.provide accurate, valid and complete information by using the right methods/tools.manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.create a concise report on client interaction to facilitate a swift decision-making process.collaborate with the managers to stay informed about changes in company rules and new projects.troubleshoot and resolve product issues and concerns.skillsskilled professional with a decent understanding of solving customer problems to offer appropriate solutions.knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.strong phone handling skills and active listening.commendable presentation skills to convey important points to the audience effectively.ability to multi-task, prioritize, and manage time effectively.fluent in operating the latest computer software and online tools.
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