Call center agent - united arab emirates, dubai
Attend and manage formal calls and provide accurate and concise information without any delay.assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.keep the customer interested in the features and utility of a product through effective telephonic communication.contribute to the company's growth by improving the number of connections using pleasant and informative conversations.maintain necessary call log details using the latest technology available in the company's cloud or digital database.offer optimum call support service by initiating conversations in a respectful and welcoming tone.skillsprevious experience in a customer support role.good command of verbal communication skills to intrigue the listener and provide accurate information.ability to multi-task.good computer skills.smart communicator with the potential to elaborate practical advantages of the company's products.portraying a positive outlook towards suggestions from the management related to required improvements.
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