Customer service representative - united arab emirates, dubai
Our client is a leading company in retail industry. they are now looking for a customer service executive to join them. roles & responsibilities:conduct and manage inbound and outbound calls and chats in a timely manner.identify client needs / concerns, clarify information, and provide solutions.take advantage of opportunities to upsell services.manage customer bookings; always provide top-notch customer service.achieve monthly kpis and targets.skillspreference:arabic speakersimmediate joinersproven work experience as a salon receptionist / salon call centre or similar role. qualifications:any bachelor’s degree.excellent communication abilities (verbal, phone, and whatsapp) with a customer service attitude.the ability to stay focused, review work, and share only accurate details with guests.microsoft office knowledge (teams, excel, word).benefits:visainsurance
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