Customer service representative - united arab emirates, dubai
Understand the demand of consumers to provide timely service and solutions.utilize available resources to offer precise information in a clear and concise manner.manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.compile in-depth data of each customer in a segregated database containing detailed info about each interaction.stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.understand client requirements to identify and resolve any shortcomings or flaws in a product.skillsskilled professional with a decent understanding of solving customer problems to offer appropriate solutions.familiarity with crm systems and practices.adept in addressing client questions through effective telephonic conversation.excellent communication and presentation skills.thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.well-versed in handling digital tools and modern computer hardware.
Apply to this job now Report abuse