Customer service representative - united arab emirates, dubai
Gauge client requirements to offer the perfect solution through fruitful interaction.cater to client queries by providing accurate data using appropriate communication channels.ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.compile in-depth data of each customer in a segregated database containing detailed info about each interaction.stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.identify practical challenges in a project to rectify the issues for final delivery.skillsproven customer support experience.conversant with the utility of crm software and other digital solutions that enhance the company's services.strong phone handling skills and active listening.fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.ability to multi-task, prioritize, and manage time effectively.fluent in operating the latest computer software and online tools.
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