Customer service representative - united arab emirates, dubai
Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.cater to client queries by providing accurate data using appropriate communication channels.ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.keep records of customer interactions, process customer accounts and file documents.interact with the senior management to understand updated organizational policies and new products.troubleshoot and resolve product issues and concerns.skillsproven customer support experience.knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.adept in addressing client questions through effective telephonic conversation.portraying impressive communication and interpersonal skills with good command of professional vocabulary.thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.well-versed in handling digital tools and modern computer hardware.
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