Customer service - saudi arabia, jeddah
Understand the demand of consumers to provide timely service and solutions.cater to client queries by providing accurate data using appropriate communication channels.handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.compile in-depth data of each customer in a segregated database containing detailed info about each interaction.work with the management team to stay updated on product knowledge and be informed of any changes in company policies.understand client requirements to identify and resolve any shortcomings or flaws in a product.skillsproven customer support experience.familiarity with crm systems and practices.good listening skills with fluent communication to address all concerns and doubts of the customers.fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.proficient in operating the latest versions of appropriate crm software and office suite.
Apply to this job now Report abuse