Sales executive - saudi arabia, saudi arabia
Role objectives• represent company services in a professional and successful manner that results in repeat business and a positive customer service experience.• identify lead opportunities as well as the potential for upsells.• achieve agreed-upon sales targets and outcomes within a set schedule.responsibilities• initiate sales with potential customers over the phone or online meetings, keep records of calls and relevant details and update customer details.• support sales process via phone calls to the customers• answering customers’ questions on the itruck services• carry out market research on customer needs, prices, and how to address customers• supply management with daily reports on sales process customer needs, problems, interests, competitive activities, and potential for new services.• resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.• arrange daily orders from the shippers and follow up with them through a process.• coordinate all the payment processes between the accountant department and carriers.skillsability to analyze the goal, target customer, and challenges to overcome before planning sales-oriented activities.adept at communicating with the in-house team, clients, and management through formal documentation and discussions.approaching new and existing customers by following optimum consumer service standards.tremendous enthusiasm to efficiently achieve sales goals under tight deadlines.portraying superb soft skills during customer interaction and seminars as per requirement.ability to find the right balance between client requirements and company terms, thereby improving profit margins and maintaining fruitful customer relationships.
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