Customer service assistant (female) - united arab emirates, dubai
Manage social media accounts to promote products/services and engage with customers.create and schedule posts, including product promotions, company updates, and customer testimonials.monitor social media channels for comments, messages, and reviews, and respond appropriately.assist with inquiries from customers, clients and colleagues in a professional and timely manner.provide accurate information about products, services, pricing, and company policies.accurately record and update customer information, interactions, and transactions in the company database.maintain organized filing systems for documents and records.support the sales team in preparing sales presentations and materials during exhibition shows.perform general admin and other tasks as assigned.coordinate with the sales manager directly.skillscommunicationorganizationcustomer servicesales understandingcomputer skillsattention to detailadaptabilityteamwork
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