Bike rebalancer- motorbike - united arab emirates, dubai
The bike rebalancer team ensures bike availability at all of the stations in the assigned communities and promotes positive customer experiences. they should be passionate, efficient, and detail oriented. a bike rebalancer must be able to drive a trailer bike within the assigned communities. must be willing to work in all weather conditions. in addition, a qualified bike rebalancer is expected to work independently, use a mobile device to track and record information, and guarantee stations are safe and clean.skills● adhere to the duty plan and safety guidelines to meet the needs of the daily operations and special/additional events. ● adherence and flexibility with duty roster/schedule whenever required. ● ability to work independently with limited supervision. ● provide positive customer interactions in the field and assist with registration, renting, or returning of bikes. ● timely acknowledgment of customer complaints on slack and respond once completed. ● this position may require frequent or prolonged standing, sitting, bicycling, bending, stooping, and lifting up to 30 kgs. ● follow safe work practices and help to create a safe working environment. ● understanding and execution of instructions to ensure compliance with ops requirements. ● keep track of, and take responsibility for assigned equipment. ● highlight challenges or areas for improvement identified on the field. ● consistent communication and coordination within the team. ● strict compliance with ksa regulations. ● must be able to use heavy tools such as pallet jack trolleys and power equipment
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