Customer service representative - united arab emirates, dubai
Understand the demand of consumers to provide timely service and solutions.cater to client queries by providing accurate data using appropriate communication channels.adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.create a concise report on client interaction to facilitate a swift decision-making process.stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.collaborate with the technical team to solve ongoing issues with a product or service.skillsprior work exposure in the field of customer support and service.knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.good listening skills with fluent communication to address all concerns and doubts of the customers.fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.a skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.well-versed in handling digital tools and modern computer hardware.
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