Food and beverage supervisor - united arab emirates, dubai

Food and beverage supervisor in airport loungeresponsibilities:supervision and team management:lead and supervise a team of food and beverage service staff, including servers, bartenders, and kitchen personnel.provide guidance, training, and performance feedback to ensure the team delivers excellent customer service and meets operational standards.schedule staff shifts and allocate responsibilities effectively to optimize service efficiency and maintain staffing levels as per operational requirements.guest experience management:oversee the provision of personalized and attentive service to lounge guests, addressing their needs and resolving any issues or concerns promptly and professionally.ensure that the lounge atmosphere remains welcoming, clean, and comfortable for guests at all times, coordinating with cleaning and maintenance staff as needed.monitor guest feedback and satisfaction levels, implementing improvements and adjustments to enhance the overall guest experience.menu and beverage management:collaborate with kitchen staff and management to develop menus and beverage offerings tailored to the preferences of lounge guests.ensure the availability of high-quality food and beverage items, monitoring inventory levels, and coordinating with suppliers to replenish stock as needed.maintain adherence to food safety and sanitation standards, overseeing food preparation, handling, and storage practices to ensure compliance with regulations.operational efficiency and compliance:implement standard operating procedures (sops) for food and beverage service, including order processing, payment transactions, and inventory management, to ensure consistency and efficiency.conduct regular inspections and audits of food service areas, equipment, and facilities to identify and address any maintenance or compliance issues.maintain up-to-date knowledge of relevant regulations, policies, and industry best practices related to food safety, hygiene, and alcohol service, ensuring full compliance at all times.communication and collaboration:liaise with airport authorities, vendors, and other relevant stakeholders to coordinate logistics, resolve operational issues, and ensure smooth collaboration with external service providers.communicate effectively with lounge staff, providing clear instructions, updates, and feedback to foster teamwork and a positive work environment.collaborate with other departments within the airport, such as security, facilities management, and customer service, to facilitate seamless operations and address cross-functional requirements.skills1.excellent communication skills 2. presentable 3. previous experience in similar role in 5 star hotel/upscale restaurant/lounge

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